Emma Helman
Sistersville,WV
Summary
Experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation.
Overview
4
4
years of professional experience
Work History
Cashier
Einstein Bagels
Phoenix, AZ
06.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
Research assistant
Phoenix, Arizona
09.2021 - 02.2022
- Coordinated graduate programs, ensuring precise data entry and prompt email communication.
- Recorded doctoral program details in Excel, maintaining data accuracy and operational efficiency.
- Streamlined student program processes, improving administrative workflows.
Lifeguard
Sistersville Park and Pool
Sistersville, WV
05.2018 - 08.2018
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
- Responded to emergency situations in a timely, efficient manner.
- Prevented accidents through regular equipment inspections and maintenance.
- Monitored pools and surrounding areas for adherence to safety protocols.
Education
Bachelor - Government: Legal Studies
Grand Canyon University
Phoenix, Arizona04.2023
Skills
- Customer service
- Work ethic and integrity
- Time management skills
- Effective problem-solver
- Leadership qualities
- Adaptability in emergencies
Timeline
Cashier
Einstein Bagels
06.2022 - 10.2022
Research assistant
09.2021 - 02.2022
Lifeguard
Sistersville Park and Pool
05.2018 - 08.2018
Bachelor - Government: Legal Studies
Grand Canyon University