Emma Huwig
Canton,Ohio
Summary
Dynamic customer service professional with extensive experience at Marc’s, excelling in point-of-sale systems and cash drawer management. Proven ability to enhance customer satisfaction through effective product selection and active listening. Recognized for training new staff and maintaining a collaborative team environment, ensuring operational excellence during peak hours. Experience in supervising cashiers and customer service station.
Overview
1
1
year of professional experience
Work History
Customer Service Cashier
Marc’s
2025.05 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Maintained accurate cash drawer balance throughout shifts, ensuring financial integrity.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Trained new cashiers on procedures and best practices for customer service excellence.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Ohio Virtual Academy
Columbus, OHSkills
- Customer transactions
- Point-of-sale systems
- Product selection
- Cash drawer management
- Staff training
- Workspace organization
- Customer inquiries
- Team collaboration
Timeline
Customer Service Cashier
Marc’s
2025.05 - Current
High School Diploma -
Ohio Virtual Academy