Summary
Overview
Work History
Education
Skills
Timeline
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Emma Kirby

Emma Kirby

Monroe,GA

Summary

Motivated retail sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Overview

3
3
years of professional experience

Work History

Crew Member

Dunkin' Donuts
Monroe, GA
12.2019 - 07.2022
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Took orders, prepared drinks, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Collaborated with team members to complete orders.
  • Became familiar with products to answer questions and make suggestions.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Accurately operated cash register to process customer payments.

Education

High School -

Scholars Guild Academy
680 Tom Brewer Rd, Loganville, GA
05.2021

Skills

  • Food and Beverage Service
  • Store Opening and Closing
  • Teamwork and Collaboration
  • Customer Service
  • Taking Orders
  • Willingness to Learn
  • Clear Communication
  • Adaptability and Flexibility
  • Cash Drawer Operations
  • Dependable and Cooperative

Timeline

Crew Member

Dunkin' Donuts
12.2019 - 07.2022

High School -

Scholars Guild Academy

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Emma Kirby