Summary
Overview
Work History
Education
Skills
Timeline
SalesAssociate

Emma Koza

Thompsons Station,Tennessee

Summary

Results-driven Sales Associate skilled in enhancing customer experiences through effective product selection and knowledgeable engagement. Proven ability to drive sales and foster repeat business in a fast-paced retail environment.

Overview

6
6
years of professional experience

Work History

Sales Associate

The Exclusive Look
Franklin, TN
04.2022 - Current
  • Assisted customers with product selections, enhancing overall shopping experience.
  • Maintained knowledge of current promotions and sales to effectively engage customers.
  • Processed transactions accurately using point-of-sale systems to ensure efficient checkout.
  • Collaborated with team members to meet sales targets and improve store performance.
  • Implemented visual merchandising strategies to promote products and increase visibility.
  • Built relationships with customers to encourage repeat business.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.

Restaurant Hostess

Jonathan's Grille
Spring Hill, TN
01.2020 - 10.2021
  • Greeted and seated guests, ensuring a welcoming atmosphere.
  • Managed reservation system, optimizing table turnover and guest flow.
  • Collaborated with kitchen and service staff to enhance dining experience.
  • Trained new host staff on front-of-house procedures and best practices.

Education

Associate of Science - Business Administration

Columbia State Community College
Columbia, TN
05-2027

High School Diploma -

Summit High School
Spring Hill, TN
05-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Shipping and processing
  • Inputting new inventory
  • POS system operation
  • Retail store operations
  • Excellent people skills
  • Reliable and punctual
  • Buying product for store

Timeline

Sales Associate

The Exclusive Look
04.2022 - Current

Restaurant Hostess

Jonathan's Grille
01.2020 - 10.2021

Associate of Science - Business Administration

Columbia State Community College

High School Diploma -

Summit High School
Emma Koza