Emma Lacayo
Austin,TX
Summary
Highly organized front desk receptionist with exemplary multitasking, time management, and customer service skills. Responsible professional always willing to go the extra mile to assist others with problem-solving. Committed to providing exceptional service and creating a positive experience for all visitors.
Overview
5
5
years of professional experience
Work History
Front Desk Receptionist
Amazing Lash Studio
07.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Office Assistant
24 Business Credit
06.2021 - 08.2023
- Assist with marketing through social media posts and outlets; data entry into sales database
Volunteer
SAFE Headquarters
02.2023
- General landscaping and cleaning
Volunteer
Annunciation Maternity Home
02.2022
- Sorted and organized maternity and infant clothing
Volunteer
Healing with Horses Ranch
02.2020
- Groomed horses, cleaned horse stalls, and general landscape maintenance
Cheer Camp Leader
10.2022 - 05.2023
- Lead cheer camp for middle school students
- Lead high school cheer tryouts
Education
Liberal Arts, Human Dimensions of Organizations
University of Texas At Austin
Austin, TX05.2027
High School Diploma -
St. Dominic Savio Catholic High School
Austin, Texas05.2023
Skills
- Positive Attitude
- Teamwork and Collaboration
- Organized and Efficient
- Attention to Detail
- Customer Service
- Time Management
Extracurricular Activities
Spanish Honor Society, Member, 08/01/21, 05/01/23 Athletics, Volleyball, Freshman Year, Soccer Team Manager, Senior Year, Cheerleading, Senior Year Office Assistant, 24, 06/01/21, 08/01/23, Assist with marketing through social media posts and outlets, Data entry into sales database
Community Service
- Healing with Horses Ranch, Volunteer, 02/01/20, 02/01/20, Groomed horses, Cleaned horse stalls, General landscape maintenance
- Annunciation Maternity Home, Volunteer, 02/01/22, 02/01/22, Sorted and organized maternity and infant clothing
- SAFE Headquarters, Volunteer, 02/01/23, 02/01/23, General landscaping and cleaning
- Cheer Camp Leader, Volunteer, 10/01/22, 05/01/23, Lead cheer camp for middle school students, Lead high school cheer tryouts
Timeline
Front Desk Receptionist
Amazing Lash Studio
07.2024 - Current
Volunteer
SAFE Headquarters
02.2023
Cheer Camp Leader
10.2022 - 05.2023
Volunteer
Annunciation Maternity Home
02.2022
Office Assistant
24 Business Credit
06.2021 - 08.2023
Volunteer
Healing with Horses Ranch
02.2020
High School Diploma -
St. Dominic Savio Catholic High School
Liberal Arts, Human Dimensions of Organizations
University of Texas At Austin
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