Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Lacefield

Urbana,Illinois

Summary

Shift Lead at Slim Chickens and Moe’s Southwest Grill, recognized for exceptional customer service and order accuracy. Skilled in training and delegating tasks, and fostering a collaborative environment.

Versatile vocalist with strong emotional expression and audience engagement, performing at high-profile events with professionalism and adaptability.

Overview

8
8
years of professional experience

Work History

Shift Lead

Slim Chickens
Champaign
04.2017 - 02.2020
  • Completed store opening and closing procedures and balanced tills.
  • Trained new employees and delegated daily tasks and responsibilities.
  • Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
  • Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.

Shift Lead

Moes Southwest Grill
Champaign, IL
03.2020 - Current

Supervise and coordinate catering activities.

  • Complete store opening procedures and balance tills and safe.
  • Train new employees and delegate daily tasks and responsibilities.
  • Provide exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.

Backing Vocalist

Nineties Daughter
Champaign, IL
07.2024 - Current
  • Developed a diverse repertoire, catering to various audiences and event requirements.
  • Performed at high-profile events, showcasing versatility and professionalism in diverse settings.

Vocalist

Tom Grassman Band
Champaign, IL
05.2022 - Current
  • Collaborate with various vocalists while alternating lead responsibilities.
  • Adapt to various roles as required at different venues.
  • Developed a diverse repertoire, catering to various audiences and event requirements.
  • Performed at high-profile events, showcasing versatility and professionalism in diverse settings.

Education

Urbana High School
Urbana, IL
04.2016

Skills

  • Customer service
  • Attention to detail
  • Problem solving
  • Organization
  • Teamwork

Timeline

Backing Vocalist

Nineties Daughter
07.2024 - Current

Vocalist

Tom Grassman Band
05.2022 - Current

Shift Lead

Moes Southwest Grill
03.2020 - Current

Shift Lead

Slim Chickens
04.2017 - 02.2020

Urbana High School