Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Leamy

Jay

Summary

Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Grant's at the Stowe Village Inn. Proven ability to enhance guest experiences through effective multitasking and constant service, especially checking on each customer regularly and whenever it seems as though they need something. Committed to team collaboration and maintaining high standards in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Server

Grant's at the Stowe Village Inn
05.2024 - 08.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Climbing Wall Instructor

Clips and Reels at Jay Peak Resort
06.2023 - 12.2023
  • Updated route-setting patterns regularly, offering fresh challenges for returning clients and promoting continuous skill development.
  • Demonstrated commitment to professional growth by attending industry workshops and certifications, ensuring up-to-date knowledge of best practices in climbing instruction.
  • Enhanced climbers' safety by conducting thorough pre-climbing equipment checks and providing clear instructions on proper usage.

Arcade Attendant

Jay Peak Resort
06.2023 - 12.2023
  • Delivered outstanding guest service even during high-stress situations, maintaining professionalism at all times while meeting diverse customer needs.
  • Managed cash transactions with accuracy, ensuring proper handling of currency and tokens.
  • Enhanced customer satisfaction by maintaining clean and organized arcade game stations.
  • Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.

Cashier/Dishwasher/Food Runner/Ice Cream Server

Cajun's Snack Bar
06.2022 - 08.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

Working Towards Bachelor's Going Into 3rd Year - Ecosystem Science And Policy, Political Science

The University of Miami
Coral Gables, FL
05-2027

High School Diploma -

Mount Mansfield Academy
Stowe, VT
06-2023

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Team collaboration
  • Dining area maintenance
  • Task prioritization
  • Safe food handling
  • High volume dining

Timeline

Server

Grant's at the Stowe Village Inn
05.2024 - 08.2024

Climbing Wall Instructor

Clips and Reels at Jay Peak Resort
06.2023 - 12.2023

Arcade Attendant

Jay Peak Resort
06.2023 - 12.2023

Cashier/Dishwasher/Food Runner/Ice Cream Server

Cajun's Snack Bar
06.2022 - 08.2022

Working Towards Bachelor's Going Into 3rd Year - Ecosystem Science And Policy, Political Science

The University of Miami

High School Diploma -

Mount Mansfield Academy

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