Emma Leichty
Eighty Four,PA
Summary
Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements.
Overview
6
6
years of professional experience
Work History
Digital Personal Shopper
Walmart
Washington, PA
12.2022 - 01.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
Assistant Manager
Elmhurst Swim Club
Washington, PA
05.2023 - 09.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Developed strong working relationships with staff, fostering a positive work environment.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Lifeguard
Elmhurst Swim Club
Washington, PA
05.2018 - 09.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Provided friendly customer service to guests and addressed concerns.
- Maintained a clean and safe facility, performing necessary cleaning tasks on a daily basis.
Front End & Guest Advocate
Target
Washington, PA
11.2021 - 08.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor of Science - Communication: Public Relations
Slippery Rock University
Slippery Rock05.2026
Skills
- Customer Service
- Attention to Detail
- Planning and Organization
- Decision-Making
Timeline
Assistant Manager
Elmhurst Swim Club
05.2023 - 09.2023
Digital Personal Shopper
Walmart
12.2022 - 01.2024
Front End & Guest Advocate
Target
11.2021 - 08.2022
Lifeguard
Elmhurst Swim Club
05.2018 - 09.2023
Bachelor of Science - Communication: Public Relations
Slippery Rock University