Emma Lepkowicz
Herndon,VA
Overview
1
1
year of professional experience
Work History
Hostess
The Melting Pot
05.2024 - Current
- Pre-plan seating arrangements for large groups and reservations
- Maintain clean environment for customers by ensuring menu, bathroom, and utensil cleanliness
- Seat approximately 50-150 guests per day, accounting for special requests and available seating
- Accommodate guests' special seating requests and needs, including extra chairs, wheelchair accessibility, and high chairs
- Memorize restaurant layout and table numbers of 40+ tables
- Schedule dining reservations and arranged parties and special services
- Maintain orderly flow of guests from reception area into dining room and inform customers of wait times
- Assist servers in serving beverages
- Answer phone calls, take messages, and confirm reservations
- Greet guests and escort them to tables
Education
Bachelor of Arts - Chemistry
Colgate University
Hamilton, NY05-2028
High School Diploma -
Oakton High School
Vienna, VA06-2024
Skills
- Phone etiquette
- Communication
- Customer service
- Adaptability
- Detail-oriented
- Teamwork
- Responsibility
- Critical thinking
- Organization
Timeline
Hostess
The Melting Pot
05.2024 - Current
Bachelor of Arts - Chemistry
Colgate University
High School Diploma -
Oakton High School