Emma Lund
Post Falls,ID
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Iron Wood And Ice
Post Falls, ID
07.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
DECA Manager
Lake City High School
Coeur D'Alene, ID
09.2023 - 06.2024
- Managed and motivated employees to be productive and engaged in work.
- Operated cash register for cash and card transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each day.
- Restocked and organized merchandise in the front and back of the store.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
No Degree -
Lake City High School
06.2024
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Cash Handling
- Relationship Building
- POS system operations
- Complex Problem-Solving
- Time Management
- Team Leadership
Timeline
DECA Manager
Lake City High School
09.2023 - 06.2024
Restaurant Hostess
Iron Wood And Ice
07.2023 - Current
No Degree -
Lake City High School