Emma Marcus
Banning,CA
Summary
Detail-oriented Customer Service Representative with experience in order processing and product knowledge. Skilled in managing customer relationships and resolving complaints, contributing to a team-focused environment that prioritizes customer satisfaction and operational efficiency.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Dominos Pizza Inc.
Banning, California
04.2023 - Current
- .Worked diligently to ensure customers received the correct products.
- Effectively took orders over the phone and processed payments in a timely manner.
- Ensured the customer felt listened to if there were any complaints and gave them the best options I could offer.
- Explained our deals of the week or new menu changes to ensure accurate order expectations.
- worked with coworkers to ensure work areas are clean by company standards.
Inbound Stower
Amazon
Beaumont, California
09.2021 - 10.2021
- Received and organized incoming inventory for efficient storage.
- Stacked and shelved products according to established guidelines.
- Maintained cleanliness and organization of the work area.
- Followed safety procedures to minimize workplace hazards and risks.
Education
High School Diploma -
Banning High School
Banning, CA06-2021
Skills
- Order processing
- Product making
- Customer relationship management
- Product knowledge
- Complaint resolution
- Point of sale systems
Timeline
Customer Service Representative
Dominos Pizza Inc.
04.2023 - Current
Inbound Stower
Amazon
09.2021 - 10.2021
High School Diploma -
Banning High School