Emma Martin
West Palm Beach,FL
Summary
Proven Beauty Advisor at Ulta Salon, adept in makeup application and customer engagement, enhanced sales through personalized recommendations and upselling strategies. Leveraged organizational skills and adaptability across roles, achieving significant team targets and fostering customer loyalty. Excelled in delivering expert consultations, embodying a commitment to excellence and relationship building.
Overview
3
3
years of professional experience
Work History
Beauty Advisor
Ulta Salon
Madison, WI
08.2023 - 09.2024
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
- Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.
- Enhanced customer satisfaction by providing personalized beauty consultations and recommending suitable products.
- Helped customers feel relaxed and comfortable through conversation and personal relatability.
- Educated customers on latest beauty trends and products, leading to informed purchase decisions.
- Assisted in visual merchandising, making product displays more attractive and shopper-friendly.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Cleaning Lead
Green Planet Cleaning
Madison, WI
06.2021 - 08.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Provided assistance to other staff members with cleaning of difficult areas.
- Used organic-based chemicals to disinfect floors, counters and furniture.
Team Member
Culvers
Cottage Grove, WI
07.2021 - 09.2021
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Education
High School Diploma -
East High School
Madison, WI12.2022
Skills
- Makeup Application
- Sales Expertise
- Customer Consulting
- Nail Treatments
- Lash and Brow Maintenance
- Application Techniques
- Product and Service Knowledge
- Skin Types
- Skintone Management
- Customer Service
- Organization and Multitasking
- Flexibility and Adaptability
- Customer Engagement
- Upselling strategies
- Retail experience
- Customer Consultation
- Personalized recommendations
- Relationship Building
Doing makeup and nails
I'm self taught on makeup as well as nails. I've been doing my own makeup for the last 4 years. I've also practiced doing nails as a hobby and have had friends request nails from me.
Timeline
Beauty Advisor
Ulta Salon
08.2023 - 09.2024
Team Member
Culvers
07.2021 - 09.2021
Cleaning Lead
Green Planet Cleaning
06.2021 - 08.2023
High School Diploma -
East High School