Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma McGrath

Fresno,CA

Summary

Proficient Shift Manager knowledgeable about scheduling, money handling and team management. Adept at handling all areas of operations. Eager to develop and advance professionally into a more challenging position.

Overview

8
8
years of professional experience

Work History

Shift Manager

Jimmy John’s
04.2018 - Current
  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
  • Promoted a positive work environment through open communication and constructive feedback.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.

Shift Leader

Jack In The Box
05.2016 - 04.2018
  • Improved team productivity by implementing efficient scheduling and task delegation methods.
  • Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Streamlined inventory management processes, leading to reduced waste and optimized stock levels.

Education

Bullard High School
Fresno, CA
2016

Skills

  • Team Development
  • Decision-Making
  • Delegating Work
  • Accurate money handling
  • Energetic and Enthusiastic
  • Punctual and Reliable

Timeline

Shift Manager

Jimmy John’s
04.2018 - Current

Shift Leader

Jack In The Box
05.2016 - 04.2018

Bullard High School
Emma McGrath