Emma McKim
Stocker
Snowflake,AZ
Summary
Dedicated Overnight Stocker well-versed in handling, unpacking and unloading boxes of product efficiently. Results-oriented and thorough with strong focus on efficiency. Ready to bring 3 years of customer experience to dynamic new position.
Very self motivated with a passion for learning new things. Prepared to take on new tasks and challenges with detail-oriented focus.
Overview
4
4
years of professional experience
Work History
Online Personal Shopper
Walmart
Taylor, AZ
06.2022 - Current
- Satisfied customers with quick, accurate service under tight deadlines.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Completed day-to-day duties accurately and efficiently.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Identified needs of customers promptly and efficiently.
Waitress
Trappers Cafe
Taylor, AZ
05.2021 - 01.2022
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Prepared salads, appetizers, and garnishes to assist kitchen staff.
- Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
- Took orders for food and drinks and delivered them to guests.
- Organized take-out orders efficiently according to customer requests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Bussed tables as needed during peak hours.
Restaurant Busser
Trappers Cafe
Taylor, AZ
10.2020 - 05.2021
- Cleared tables to maintain high turnover rate and minimize wait times.
- Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
- Cleared, cleaned and sanitized booth and chair cushions and tables.
- Swept, mopped and removed debris from dining room floors.
- Washed dishes and disposed of trash in designated receptacles.
- Assisted with restocking supplies such as straws, cups, plates and utensils.
- Assisted servers by refilling beverages, clearing dishes, carrying trays and delivering food items to the table.
Dishwasher
Trappers Cafe
Taylor, AZ
10.2020 - 05.2021
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
- Replaced clean utensils in storage bins for easy access.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Studied methods of coworkers, successfully learning kitchen, and food service skills.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
Soccer Referee
Town of Snowflake-Taylor
Taylor, AZ
08.2020 - 10.2020
- Made accurate calls based on knowledgeable reading of league regulations and knowledge of soccer rules.
- Officiated games following safety protocols to minimize injury to players.
- Moved about field to keep up with play and quickly identify violations.
- Fostered sportsmanship among players and coaches to minimize in-game conflict.
- Refereed soccer games in different leagues and play levels with players as young as 4 years old.
- Stopped game to allow treatment or removal of injured players.
- Kept track of time to call for halftime or other breaks in play.
Education
High School Diploma -
Penn Foster
Scranton, PA10-2022
Asu Preparatory Academy- Phoenix High School
Phoenix, AZSnowflake High School
Snowflake, AZSkills
- Delivery Management
- Customer service expertise
- Brand Awareness
- Upbeat and Outgoing Attitude
- Planning and Organization
- Attention to Detail
- Decision-making
- Physical Stamina
- Personal Assistance
- Answering Phones
- Proper phone etiquette
- Strong Work Ethic
- Continuous Improvement
- Creative Thinking
- Multitasking and Organization
- Interpersonal Communication
- Time Management
- Self Motivation
Timeline
Online Personal Shopper
Walmart
06.2022 - Current
Waitress
Trappers Cafe
05.2021 - 01.2022
Restaurant Busser
Trappers Cafe
10.2020 - 05.2021
Dishwasher
Trappers Cafe
10.2020 - 05.2021
Soccer Referee
Town of Snowflake-Taylor
08.2020 - 10.2020
High School Diploma -
Penn Foster
Asu Preparatory Academy- Phoenix High School
Snowflake High School
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