Emma McMurray
Middletown,CT
Summary
Have a proven track record of enhancing customer experiences and improving team efficiency, particularly during time at Juicy Cajun Seafood Restaurant. Have excelled in high-pressure environments, utilizing strong multitasking and customer service skills to enhance guest satisfaction. Have been recognized for exceptional team collaboration and expertise in hospitality service, consistently achieving positive outcomes in patient and customer care. An organized and dependable candidate who excels at managing multiple priorities with a positive attitude. Willing to take on added responsibilities to help the team achieve its goals.
Overview
2
2
years of professional experience
Work History
Waitress / Host
Juicy Cajun Seafood Restaurant
06.2023 - 09.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Used cash registers and credit card machines to cash out customers.
- Supported needs of [Number]- person wait staff who attended to specific needs of countless customers daily for [Type] restaurant with social relevancy and intentionality.
Nurses Aide
The Village At South Farms-Senior Living Community
06.2022 - 10.2022
- Contributed to positive work environment by fostering strong relationships with colleagues and demonstrating a willingness to help others as needed.
- Assisted residents in and out of cafeteria.
- Helped prepare and deliver food to residents.
- Helped coordinate activities for residents.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to the nurse supervisor.
- Earned recognition from patients, families, and supervisors for consistently displaying compassion, attentiveness, and dedication toward improving overall patient experience and satisfaction.
Physical Therapist Assistant/Aide/Intern
Prohealth Physicians Physical Therapy
05.2021 - 08.2021
- Shadowed Physical Therapists during rounds and supported in-patient care.
- Collaborated with Physical Therapists to develop comprehensive treatment plans addressing individual patient needs and goals.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Educated patients on proper body mechanics, posture correction, and home exercise routines to prevent future injuries.
- Improved patient mobility by implementing personalized therapeutic exercise programs and manual therapy techniques.
Education
Bachelor of Science - Exercise Science
Southern Connecticut State University
New Haven, CTBachelor of Science - Physical Therapy (Pre-Physical Therapy)
University of Connecticut
Storrs, CT05.2025
High School Diploma -
Mercy High School
Middletown CT05.2020
Skills
- Customer Service
- Strong Multitasking
- Greeting guests
- Team Collaboration
- Hospitality Service Expertise
- Handling Complaints
- Memory Retention
Accomplishments
- Received All-State soccer awards in high school
- Played D2 soccer for Southern Connecticut State University for 2 years
- Plan to play D1 soccer in grad school and professionally after that
Affiliations
- The Village at South Farms – Senior Living Community
- Prohealth Physicians Physical Therapy
Timeline
Waitress / Host
Juicy Cajun Seafood Restaurant
06.2023 - 09.2023
Nurses Aide
The Village At South Farms-Senior Living Community
06.2022 - 10.2022
Physical Therapist Assistant/Aide/Intern
Prohealth Physicians Physical Therapy
05.2021 - 08.2021
Bachelor of Science - Exercise Science
Southern Connecticut State University
Bachelor of Science - Physical Therapy (Pre-Physical Therapy)
University of Connecticut
High School Diploma -
Mercy High School
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