Summary
Overview
Work History
Education
Skills
Timeline
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Emma Greene

Harrisburg,PA

Summary

Dynamic and dedicated professional with experience as a Hostess at Texas Roadhouse, excelling in customer service and effective multitasking. Recognized for fostering a welcoming atmosphere and resolving guest inquiries with patience and empathy, while coordinating seamlessly with team members to enhance dining experiences. Proven ability to adapt in high-pressure environments.

Overview

1
1
year of professional experience

Work History

Hostess

Texas Roadhouse
01.2024 - 06.2025
  • Greeted and seated guests, ensuring prompt service and a welcoming atmosphere.
  • Provided menus and informed guests about daily specials, promoting menu items skillfully.
  • Handled customer inquiries and resolved issues efficiently to maintain positive dining experiences.
  • Supported team members during peak hours by facilitating smooth operations and communication.
  • Adapted quickly to changing environments, demonstrating flexibility in high-pressure situations.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Coordinated with kitchen staff to communicate special requests and dietary restrictions effectively.
  • Assisted in maintaining cleanliness and organization of dining areas for optimal guest satisfaction.

Education

Annville-Cleona Secondary School
Annville, PA
05-2019

Skills

  • Customer service
  • Effective multitasking
  • Patience and empathy
  • Interactive communication skills

Timeline

Hostess

Texas Roadhouse
01.2024 - 06.2025

Annville-Cleona Secondary School

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