Emma Nunez
Summary
Results-driven professional with a robust background in healthcare and medical devices. Proven ability to collaborate effectively with cross-functional teams while enhancing operational efficiency. Extensive expertise in managing complex workflows, experienced in solving problems and facilitating communications by using flexible and personal style.
Overview
21
21
years of professional experience
Work History
CLINICAL SPECIALIST
PENUMBRA INC
05.2024 - Current
- Drove $600K+ in revenue in thrombectomy and coil embolization businesses. Exceeded 100%sales quota across four consecutive quarters through expert clinical support, physician education, and strategic account management.
- Identified $100K in revenue growth opportunities through hospital engagement and targeted promotion of thrombectomy and coil embolization product benefits.
- Partnered with sales representatives across Northern California to provide clinical support, case coverage, and customer engagement, enhancing business growth.
- Coordinated product availability, inventory management, and timely delivery to secure and renew $300K in existing orders.
SR. PRINCIPAL PERIPHERAL CLINICAL SPECIALIST
MEDTRONIC
09.2022 - 05.2024
- Consistently exceeded over 100% sales quota across eight consecutive quarters by partnering with territory sales representatives to provide expert clinical support and drive product adoption.
- Led 20+ physician and hospital in-service trainings to enhance clinical confidence, increase procedural utilization, and strengthen customer retention.
- Managed $1M+ revenue account by overseeing inventory levels and coordinating purchase orders to ensure on-time product availability for uninterrupted procedural case coverage.
SR. COMPLIANCE ANALYST
BECKMAN COULTER
08.2021 - 09.2022
- Managed a portfolio of 200+ customer accounts by analyzing assay utilization trends and implementing data-driven optimization strategies, resulting in over $200K in cost reductions.
- Facilitated Kaizen events to define project guidelines, timelines, and implementation strategies for year-long order and product review initiative targeting cost reduction.
- Conducted customer satisfaction surveys for key accounts, utilizing feedback to improve customer engagement and support account retention.
SR. FIELD INVENTORY ANALYST
MEDTRONIC
08.2020 - 08.2021
- Achieved 205% of targeted inventory reduction goals through district optimization initiatives.
- Developed and trained FIA team on stagnant product reduction tool, improving district-wide planning efficiency.
- Shared inventory reduction tool with Aortic business unit, fostering interdepartmental collaboration.
- Contributed to product returns project, cutting label delivery time by 50%, enhancing overall project turnaround.
INVENTORY PLANNING SUPERVISOR
MEDTRONIC
06.2016 - 08.2020
- Mentored FIA team on best practices for engaging with sales representatives, leading to inventory reductions and achievement of AOP goals.
- Implemented Six Sigma project to enhance operational efficiencies for Field Inventory Analysts, improving productivity trackability.
- Developed A3 Lean Six Sigma process, improving onboarding of new sales representatives and FIA by 25%.
FIELD INVENTORY ANALYST
MEDTRONIC
08.2010 - 06.2016
- Leveraged inventory utilization data and forecasting analytics to facilitate market launch of Resolute Integrity, DES SC, Euphora, and NC Euphora across key accounts.
- Achieved 15% reduction in operational lead times through effective coordination of inventory processes.
- Served as key liaison for 18 field sales representatives, improving efficiency in inventory discrepancy resolution and SAP system updates.
- Developed and implemented standardized training guidelines for field inventory analyst team, improving operational consistency for 400+ customer accounts.
PROGRAM ANALYST
HOUSING AUTHORITY OF THE COUNTY OF SANTA CLARA
11.2007 - 08.2010
- Led agency-wide database conversion, creating RFP selection tool to streamline vendor evaluation process.
- Trained staff on new database systems and workflows, enhancing adoption and ensuring operational consistency.
- Managed HUD contract renewals, ensuring 100% on-time compliance and continued funding for housing programs.
COMPLIANCE ANALYST
ABBOTT LABORATORIES
05.2006 - 11.2007
- Led compliance review committee with cross-functional leaders to identify disciplinary actions and training needs, enhancing overall compliance framework.
- Audited expense reports and investigated potential violations of anti-kickback statute and false claims act to ensure regulatory compliance.
- Designed and launched tracking system to monitor compliance training completion, achieving 15% increase in rates.
- Reduced contract renewal timeline by 25% for letters of agreement, speaker agreements, and clinical agreements.
CONTRACT MARKETING ANALYST
ABBOTT LABORATORIES
05.2005 - 05.2006
- Trained personnel on effective implementation of new products into GPO agreements and contracting system.
- Developed standardized work instructions to ensure consistent implementation of practices among team members.
- Reconciled GPO membership and prepared comprehensive member lists, improving accuracy in fee payment processes.
- Administered GPO membership software to identify hospital affiliations with GPOs.
- Collaborated with software developers to create reports that streamlined administrative fee payment processes for contracts.
Education
Bachelor of Science - Business Administration
SAN JOSE STATE UNIVERSITY
San Jose, CASkills
- Operational efficiency
- Cross-functional collaboration
- Process improvement
- Inventory management
- Contract administration
- Clinical education
- Stakeholder engagement
- Compliance training
- Expense auditing
- Strategic account management
- Customer relationship management
- Cath Lab, OR, IR, ASC, OBL
Affiliations
- Insights Discovery Training and Workshop
- Integrity Selling Seminar
- Medtronic Product Sales Training
- Penumbra Product Sales Training
Technical Skills
- Microsoft Suite
- SAP
- Salesforce
- Tableau
- Data Analysis
Timeline
CLINICAL SPECIALIST
PENUMBRA INC
05.2024 - Current
SR. PRINCIPAL PERIPHERAL CLINICAL SPECIALIST
MEDTRONIC
09.2022 - 05.2024
SR. COMPLIANCE ANALYST
BECKMAN COULTER
08.2021 - 09.2022
SR. FIELD INVENTORY ANALYST
MEDTRONIC
08.2020 - 08.2021
INVENTORY PLANNING SUPERVISOR
MEDTRONIC
06.2016 - 08.2020
FIELD INVENTORY ANALYST
MEDTRONIC
08.2010 - 06.2016
PROGRAM ANALYST
HOUSING AUTHORITY OF THE COUNTY OF SANTA CLARA
11.2007 - 08.2010
COMPLIANCE ANALYST
ABBOTT LABORATORIES
05.2006 - 11.2007
CONTRACT MARKETING ANALYST
ABBOTT LABORATORIES
05.2005 - 05.2006
Bachelor of Science - Business Administration
SAN JOSE STATE UNIVERSITY