Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Orozco

Houston,TX

Summary

Friendly and detail-oriented hospitality professional with 3 years of experience in fast-paced restaurant and bar environments. Proven ability to deliver exceptional customer service, multitask under pressure, and contribute to a positive team atmosphere. Skilled in handling high-volume services, upselling, multitasking and collaboration with team members.

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere.

Overview

4
4
years of professional experience

Work History

Server

Saltgrass Steakhouse
04.2025 - 09.2025
  • Collaborated with kitchen and bar staff to ensure timely service and guest satisfaction, delivered attentive service to guests in indoor/outdoor dining areas, handled large parties and private events with professionalism and efficiency, worked in a fast pace environment and collaborated with coworkers to be more efficient.
  • Delivered exceptional customer service by efficiently managing orders and addressing guest inquiries.
  • Maintained knowledge of menu items to provide recommendations and enhance dining experiences.

Bartender/Server

Vidora Cocina
06.2023 - 03.2025
  • Provided excellent table and bar service in a high-volume, casual dining setting, got to know guests and made regulars memorized rotating menus and specials to inform, managed cash and credit transactions using Toast, maintained cleanliness and cleaned whole bar when closing.

Cashier

Home Depot
09.2021 - 03.2024
  • Developed strong customer service skills, with experience in resolving customer complaints efficiently and professionally. Performed daily maintenance tasks such as counting the cash drawer, balancing receipts, and restocking supplies. Balanced cash drawer and performed daily audit procedures. Worked with my customers as a team to create a better environment for customers. Delivered quick, professional, and friendly check-out experience to customers. Trained new cashiers on operational procedures, policies, and standards.

Education

Some College (No Degree) -

Blinn College
Brenham, TX
05-2026

High School -

Duncanville High School
01.2022

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Team collaboration
  • Customer service
  • Problem-solving
  • High energy and stamina

Timeline

Server

Saltgrass Steakhouse
04.2025 - 09.2025

Bartender/Server

Vidora Cocina
06.2023 - 03.2025

Cashier

Home Depot
09.2021 - 03.2024

Some College (No Degree) -

Blinn College

High School -

Duncanville High School

Similar Profiles

CREATE PROFILE