Emma Peters
Marquette,MI
Summary
Organized medical receptionist with over two years of experience delivering administrative support in family medicine. Expertise in optimizing provider schedules, clinical communication, and maintaining confidential medical records. Adept at implementing policies to improve organization, efficiency, and enhance productivity. Skilled in medical terminology, electronic health records, and ensuring accuracy in record management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Receptionist
Laurium Wellness Center
Laurium, MI
06.2022 - 01.2025
- Provided support to clinical staff during patient visits, including rooming patients, collecting vital signs and documenting chief complaints.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Ordered office supplies as needed to maintain inventory levels.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
Education
Bachelor of Clinical Science - Medical Laboratory Science
Northern Michigan University
Marquette, MI05-2026
High School Diploma -
Calumet Highschool
Calumet, MI05-2022
Skills
- HIPAA compliance
- Records management
- Medical terminology
- Patient relations
- Front desk operations
- Telephone etiquette
- Inventory oversight
- Electronic medical records
- HIPAA guidelines
- Workflow optimization
Certification
Certified Nursing Assistant
- Copper Country Intermediate School District, MI
- Obtained: May 2021 - Expires: May 2025
References
References available upon request.
Timeline
Medical Receptionist
Laurium Wellness Center
06.2022 - 01.2025
Bachelor of Clinical Science - Medical Laboratory Science
Northern Michigan University
High School Diploma -
Calumet Highschool
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