Emma Preis
Monsey,NY
Summary
I am a genuine, understanding and creative individual with a dynamic personality and professional aspirations. I am compassionate and capable of maintaining composure in high stress environments. As an aspiring student, I have strong written and verbal communication skills. I am seeking an entry level role in a career that offers me the opportunity to use my unique skills to contribute and make a positive impact.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Time In Art Studio
Pomona, NY
07.2024 - Current
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Responded to customer requests for products, services, and company information.
- Collaborated with team members to develop best practices for consistent customer service delivery.
Kitchen Worker
Mr Broadway Glatt Kosher
New York, NY
01.2023 - 06.2023
- Restocked supplies during downtime for expected busy periods.
- Expedited orders efficiently during high volume shifts, ensuring prompt delivery of dishes without sacrificing quality or presentation standards.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported overall restaurant operations through effective communication with front-of-house staff during peak service hours.
- Improved customer satisfaction by addressing dietary restrictions and special requests in a timely manner.
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained composure and work quality while under stress.
- Worked simultaneously as a customer service representative to provide the best services and information for customers.
- Packed and took orders for customers, including large scale catering orders for long time repeat customers and ensured prompt delivery and proper packaging of the items
Special Needs Child Shadow and Home School Teacher
Project Ezrah
Teaneck, NJ
08.2022 - 10.2022
- Shadowed a 10 year old child with severe anxiety disorder to ensure mental and physical well being in high stress environments
- Reported weekly on the progress of the child to his parents
- Developed strong relationships with parents, leading to increased involvement in their child''s education.
- Boosted student engagement by incorporating project-based learning activities into lesson plans.
- Collaborated with teachers and therapists to develop individualized educational plans for the student, ensuring optimal progress.
- Fostered student curiosity and interest through creative hands-on activities.
Education
Bnot Chaya Academy
Brooklyn, NY06.2023
Skills
Creative problem solving
Order fulfillment
Point of sale operation
Purchase assistance
Product knowledge
Outstanding communication and interpersonal skills
Parental Communication
Relationship building
Child Supervision
Effective communication
Timeline
Customer Service Representative
Time In Art Studio
07.2024 - Current
Kitchen Worker
Mr Broadway Glatt Kosher
01.2023 - 06.2023
Special Needs Child Shadow and Home School Teacher
Project Ezrah
08.2022 - 10.2022
Bnot Chaya Academy