Emma Reilly
Boston,MA
Summary
Highly-motivated and passionate individual with desire to take on new challenges. Natural optimistic approach and positive mentality. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Senior Scheduling Coordinator
Brigham and Women’s Hospital
Boston, Massachusetts
01.2023 - Current
- Administer the daily OR schedule of over 500+ established clinical medical staff
- Communicate directly with Physicians, Nurses, and Surgical Facilitators to ensure optimal utilization of clinical staff
- Maintain QGenda and Epic Scheduling Systems; update notes, tasks, and requests for shifts
- Work promptly with high level of accuracy while managing incoming and outcoming phone calls, emails, and general inquiries
- Carefully review medical records and inform providers with any obstacles that will directly affect patient care.
Mental Health Associate
Beth Israel Deaconess Medical Center
Boston, Massachusetts
07.2022 - 12.2022
- Conducted constant rounds to supervise and observe the behavior and mental status of patients
- Mitigated safety threats by limiting access to potentially hazardous items of at-risk patients
- Lead group therapy sessions to assist and forward patients in emotional and physical growth and well-being
- Educated family members with coping mechanisms and familial resources
- Administered vital checks and finger sticks
- Facilitated daily hygiene and food intake charting of patients.
Intern
Aquila of Delaware
Wilmington, Delaware
06.2021 - 07.2021
- Attended weekly IOP meetings with clients
- Collaborated with providers to implement appropriate treatment strategies for clients
- Scheduled clients with on-site therapists
- Spoke with parole and probation officers regarding client’s treatment plans, drug screenings and attendance
- Administered drug screenings
- Obtained NARCAN Certification.
Education
Bachelor of Arts in Criminal Justice -
University of Delaware
Skills
- Scheduling Proficiency
- Staff Coordination
- Program Organization
- Verbal and Written Communication
- Effective Multitasking
- Interpersonal Relationships
- HIPPA Confidentiality
- Mental Health Care
- Suicide Prevention Expertise
- American Red Cross First Aid and CPR Certification
Volunteer Experience
- Crisis Counselor, Crisis Test Line, Boston, Massachusetts, 10/2023 - Present: Convey strategic measures to successfully intervene during wide-ranged mental health emergencies., Patiently dissect each circumstance by offering talk therapy and problem-solving to clients., Act as a liaison between texter and local law enforcement agencies to deploy tangible interference as necessary.
- Peer Support Specialist, Sean’s House, Newark, Delaware, 01/2022 - 05/2022: Incorporated personal, lived experience in supporting adolescents and young adults on campus with mental health, trauma, and substance abuse difficulties.
- Sister Mentor, Chi Omega Fraternity, Newark, Delaware, 02/2021 - 05/2022, Aided in establishing an efficient support system to counsel new members through varied emotions and circumstances.
Timeline
Senior Scheduling Coordinator
Brigham and Women’s Hospital
01.2023 - Current
Mental Health Associate
Beth Israel Deaconess Medical Center
07.2022 - 12.2022
Intern
Aquila of Delaware
06.2021 - 07.2021
Bachelor of Arts in Criminal Justice -
University of Delaware
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