Summary
Overview
Work History
Education
Skills
Work Preference
Timeline
Generic
Open To Work

Emma Rollman

Scottsdale,AZ

Summary

Detail-oriented professional with extensive experience in customer service and administrative support. Proven ability to manage time effectively and collaborate with teams to enhance operations. Achievements include driving customer satisfaction in both restaurant and office environments.

Overview

3
3
years of professional experience

Work History

Server

Diego Pops
Scottsdale, Arizona
03.2023 - Current
  • Provided outstanding customer service in a fast-paced dining environment.
  • Greeted customers, answered questions, and recommended specials to drive sales.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Trained new servers on menu items and service standards to enhance team performance.
  • Maintained cleanliness and organization of dining area and service stations.
  • Monitored inventory levels and communicated supply needs to management for efficient operations.

Administrative Assistant

Trauma Counseling Associates
Mesa, AZ
06.2024 - 07.2025
  • Maintained organized client records using electronic health record systems.
  • Managed daily scheduling for counseling sessions and staff meetings.
  • Directed incoming calls to appropriate personnel, ensuring timely responses to inquiries.
  • Processed insurance claims and billing inquiries, maintaining accuracy and compliance with protocols.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Contacted patients, medical providers and law firms in a professional and efficient manner.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.

Education

Bachelor of Science - Psychology

Arizona State University
Tempe, AZ
05-2027

Associate of Arts - Psychology

Maricopa Community Colleges, South Mountain Community College
Phoenix, AZ
05-2025

Skills

  • Customer service
  • Task prioritization
  • Multitasking and organization
  • Time management
  • Team collaboration
  • Professional demeanor

Work Preference

Job Search Status

Open to work

Work Type

Full TimePart Time

Salary Range

$52000/yr - $200000/yr

Timeline

Administrative Assistant

Trauma Counseling Associates
06.2024 - 07.2025

Server

Diego Pops
03.2023 - Current

Bachelor of Science - Psychology

Arizona State University

Associate of Arts - Psychology

Maricopa Community Colleges, South Mountain Community College
Emma Rollman