Emma Rood
Elk Grove,CA
Summary
Dynamic barista with a proven track record at Starbucks, excelling in cash handling and customer service. Recognized for training new team members with a focus on positive reinforcement and attention to detail. Adaptable and creative, I consistently deliver high-quality beverages while fostering a friendly atmosphere that enhances customer satisfaction.
Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
10.2023 - Current
- Prepared and served espresso-based beverages following established recipes and standards.
- Maintained cleanliness and organization of work area to ensure efficient service delivery.
- Assisted customers with menu selections, providing recommendations based on preferences.
- Operated coffee brewing equipment, ensuring optimal performance and quality control.
- Trained new baristas on coffee preparation techniques and customer service standards.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
Education
No Degree - Criminal Justice
Diablo Valley College
Pleasant Hill, CA05-2027
Skills
- Cash handling
- Attention to detail
- Friendly and outgoing
- Adaptive and creative
- Safe food handling
- Excellent memory
Timeline
Barista
Starbucks
10.2023 - Current
No Degree - Criminal Justice
Diablo Valley College
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