Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Emma Runnels

Hattiesburg,MS

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.

Overview

3
3
years of professional experience

Work History

Cashier

Tha' Burg Nutrition
02.2023 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.

Sales Associate

Forty Nine North Boutique
05.2022 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.

Waitress

9 Hungry Children Cafe
04.2021 - 01.2022
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers, discussed specials, and took drink orders.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Followed health and safety regulations relevant to hospitality industry to minimize accidents, incidents and liability to restaurant.

Summer Babysitter

Carrie Stringer
05.2020 - 07.2020
  • Closely monitored children's play activities to verify safety.
  • Modeled appropriate social behaviors to encourage children's social and emotional development.
  • Engaged children in outdoor and indoor fun, educational activities such as visits to local parks, zoos and museums.
  • Prepared outdoor activities such as gardening and planting, sidewalk chalk art and water sports to develop children's fine and gross motor skills.
  • Removed hazards and developed appropriate boundaries and rules to develop safe environment for children.
  • Instructed children in safe behavior such as seeking adult assistance when crossing street and avoiding contact or play with unsafe objects.
  • Communicated positively with children and guardians.
  • Reassured children when upset providing emotional support and stability.

Education

High School Diploma -

Mize Attendance Center
Mize, MS
05.2022

No Degree -

Jones Junior College
Ellisville, MS

Bachelor of Science - Nursing

University of Southern Mississippi
Hattiesburg, MS
12.2025

Skills

  • Customer Service
  • Sorting and Labeling
  • Business Operations Understanding
  • Telephone Skills
  • Document Control
  • Office Equipment Operation
  • Time Management
  • Answer Telephone Calls
  • Greeting and Seating Clients
  • Manage Files
  • Documentation
  • Verbal and Written Communication

Additional Information

  • Cindy Garner- 601-988-3905
  • Carrie Stringer- 601-480-6834
  • Mandy Perdomo- 601-927-6824
  • Martha Rutland- 601-517-2000

Timeline

Cashier

Tha' Burg Nutrition
02.2023 - Current

Sales Associate

Forty Nine North Boutique
05.2022 - 08.2022

Waitress

9 Hungry Children Cafe
04.2021 - 01.2022

Summer Babysitter

Carrie Stringer
05.2020 - 07.2020

High School Diploma -

Mize Attendance Center

No Degree -

Jones Junior College

Bachelor of Science - Nursing

University of Southern Mississippi

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Emma Runnels