Emma Ryan
Tewksbury,MA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
2
2
years of professional experience
Work History
Server
Wamesit Lanes Family Entertainment Center
Tewksbury , MA
2024.04 - Current
- Monitored dining room for cleanliness and proper set-up at all times.
- Stayed informed about daily specials, new menu items, promotions.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Took orders from customers accurately and in a timely manner.
- Prepared drinks according to standard recipes.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Party Host
Wamesit Lanes Family Entertainment Center
Tewksbury , MA
2022.08 - 2024.05
- Handled payments made by customers for services rendered during parties.
- Greeted guests and provided excellent customer service.
- Provided support to guests during the event including answering questions and addressing any concerns.
- Organized seating arrangements, decorations, and food supplies.
- Set up tables, chairs, linens, china, glassware, silverware for events according to customer specifications.
Food Runner
Wamesit Lanes Family Entertainment Center
Tewksbury , MA
2023.02 - 2024.04
- Delivered food to guests in a timely manner while following safety protocols.
- Ensured compliance with health code regulations related to food storage temperatures.
- Assisted in training new staff members on restaurant operations and procedures.
- Followed proper sanitation guidelines when handling food products.
- Ensured that all orders were correct before leaving the kitchen area.
Education
Tewksbury Memorial High School
Tewksbury, MA2024-06
Skills
- Table Bussing
- Guest Engagement
- Safe Food Handling
- Beverage Preparation
- Food Running
- Food Delivery
- Sales Techniques
- Menu knowledge
Timeline
Server
Wamesit Lanes Family Entertainment Center
2024.04 - Current
Food Runner
Wamesit Lanes Family Entertainment Center
2023.02 - 2024.04
Party Host
Wamesit Lanes Family Entertainment Center
2022.08 - 2024.05
Tewksbury Memorial High School
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