Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Ryan

Tewksbury,MA

Summary

Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Overview

2
2
years of professional experience

Work History

Server

Wamesit Lanes Family Entertainment Center
Tewksbury, MA
04.2024 - Current
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Stayed informed about daily specials, new menu items, promotions.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Prepared drinks according to standard recipes.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Party Host

Wamesit Lanes Family Entertainment Center
Tewksbury, MA
08.2022 - 05.2024
  • Handled payments made by customers for services rendered during parties.
  • Greeted guests and provided excellent customer service.
  • Provided support to guests during the event including answering questions and addressing any concerns.
  • Organized seating arrangements, decorations, and food supplies.
  • Set up tables, chairs, linens, china, glassware, silverware for events according to customer specifications.

Food Runner

Wamesit Lanes Family Entertainment Center
Tewksbury, MA
02.2023 - 04.2024
  • Delivered food to guests in a timely manner while following safety protocols.
  • Ensured compliance with health code regulations related to food storage temperatures.
  • Assisted in training new staff members on restaurant operations and procedures.
  • Followed proper sanitation guidelines when handling food products.
  • Ensured that all orders were correct before leaving the kitchen area.

Education

Tewksbury Memorial High School
Tewksbury, MA
06-2024

Skills

  • Table Bussing
  • Guest Engagement
  • Safe Food Handling
  • Beverage Preparation
  • Food Running
  • Food Delivery
  • Sales Techniques
  • Menu knowledge

Timeline

Server

Wamesit Lanes Family Entertainment Center
04.2024 - Current

Food Runner

Wamesit Lanes Family Entertainment Center
02.2023 - 04.2024

Party Host

Wamesit Lanes Family Entertainment Center
08.2022 - 05.2024

Tewksbury Memorial High School
Emma Ryan