Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Emma Shea

Overview

9
9
years of professional experience

Work History

Trainer

Freddy's Frozen Custard & Steakburgers
07.2021 - Current
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Monitored and reported trainee progress, introducing new learning tools to address individual needs.
  • Analyzed team performance and identified opportunities for additional training.
  • Delivered instructional presentations on equipment use, focusing on efficiency and safety.
  • Monitored participant workflow and behaviors throughout training process.
  • Developed effective training plans based on department needs and objectives.

Babysitter

Self Employed
06.2014 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.

Hostess

Applebee's Neighborhood Grill & Bar
03.2023 - 05.2023
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.

Cashier

Jimmy John's
02.2022 - 06.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Cashier

Walgreens
03.2021 - 05.2021
  • Greeted customers entering store and responded promptly to customer needs.
  • Built relationships with customers to encourage repeat business.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Master of Arts - Secondary Education

Marian University
Indianapolis, IN
05.2028

Bachelor of Arts - Mathematics

Marian University
Indianapolis, IN
05.2027

High School Diploma -

Herron-Riverside High School
Indianapolis, IN
05.2022

Skills

  • Materials Preparation
  • Curriculum Planning
  • Lesson Planning
  • Online Instruction
  • Classroom Oversight
  • Program Management

Accomplishments

    Worked with the training managers to help develop a new training program.

Languages

English
Native or Bilingual
German
Limited Working
American Sign Language
Professional Working

Timeline

Hostess

Applebee's Neighborhood Grill & Bar
03.2023 - 05.2023

Cashier

Jimmy John's
02.2022 - 06.2022

Trainer

Freddy's Frozen Custard & Steakburgers
07.2021 - Current

Cashier

Walgreens
03.2021 - 05.2021

Babysitter

Self Employed
06.2014 - Current

Master of Arts - Secondary Education

Marian University

Bachelor of Arts - Mathematics

Marian University

High School Diploma -

Herron-Riverside High School

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Emma Shea