Summary
Overview
Work History
Education
Skills
Timeline
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Emma Slater

Stephenville

Summary

Dynamic and dedicated professional with a strong work ethic and proven customer service skills honed at Lazy L & L Campgrounds. Adept at resolving issues and fostering customer loyalty, I excel in team collaboration and maintain a clean, welcoming environment. Quick to adapt, I ensure seamless operations and exceptional guest experiences.

Overview

3
3
years of professional experience

Work History

Cashier

Lazy L & L Campgrounds
05.2024 - 08.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Pool Attendant

Camp Fimfo
05.2022 - 08.2023
  • Moved umbrellas and lounge chairs at request of guests.
  • Provided exceptional customer service to all guests, addressing their needs and concerns promptly.
  • Assisted in the maintenance of clean facilities, ensuring a healthy environment for patrons.
  • Contributed to a welcoming atmosphere by greeting guests warmly upon arrival and departure from the facility.
  • Managed inventory of pool equipment and supplies, maintaining adequate stock levels at all times.
  • Collaborated with other staff members to ensure efficient operations and a positive guest experience.
  • Advised guests on proper use of pool facilities, fostering respectful and enjoyable environment.
  • Reduced risk of pool-related accidents with proactive monitoring of swimmer behaviors.

Waiver Girl

Shanty Tubes
05.2021 - 08.2021
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.

Education

High School Diploma -

Canyon Lake High School
Canyon Lake, TX
05-2024

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cleaning and sanitizing
  • Team collaboration
  • Customer relations
  • Issue resolution

Timeline

Cashier

Lazy L & L Campgrounds
05.2024 - 08.2024

Pool Attendant

Camp Fimfo
05.2022 - 08.2023

Waiver Girl

Shanty Tubes
05.2021 - 08.2021

High School Diploma -

Canyon Lake High School

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Emma Slater