Emma Smith
Vero Beach,FL
Summary
Hardworking and skilled at operating in fast-paced environments. Very enthusiastic team player and demonstrates excellent communication, planning, and problem-solving skills. Known for maintaining excellent service levels in busy times. Seeks out opportunities to improve operations and duties performed.
Overview
5
5
years of professional experience
Work History
Front Desk Medical Receptionist
Stuart Oncology Associates
10.2023 - Current
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
Receptionist/Scheduler
Indian River Hematology Oncology
06.2022 - 10.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Operated a multi-line telephone system to answer and direct a high volume of calls.
- Scanned medical records in digital format for easy retrieval and accessibility.
Sales Associate
Olivia's Restaurant
01.2022 - 05.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for the sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Accurately processed transactions, returning coins, payment cards, and receipts to customers.
Vet Technician Assistant
Mermaid Vet Hospital
02.2021 - 05.2021
- Restrained animals for examination and treatment.
- Cleaned, sterilized, and maintained surgical instruments and equipment.
- Prepared and labeled medications and instructed clients on administration.
- Cleaned, sterilized, and maintained kennels, operating rooms, and surgical equipment.
- Performed physical examinations and recorded weight, temperature, and other vitals.
Education
High School Diploma -
Indian River State College
Ft. Pierce, FL05.2022
Associate of Science - Health Sciences
Indian River State College
Ft. Pierce, FL05.2025
Skills
- CPR Certified
- Organization skills
- Telephone skills
- Scheduling
Timeline
Front Desk Medical Receptionist
Stuart Oncology Associates
10.2023 - Current
Receptionist/Scheduler
Indian River Hematology Oncology
06.2022 - 10.2023
Sales Associate
Olivia's Restaurant
01.2022 - 05.2022
Vet Technician Assistant
Mermaid Vet Hospital
02.2021 - 05.2021
High School Diploma -
Indian River State College
Associate of Science - Health Sciences
Indian River State College
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