Emma Stagliano
Carson City,NV
Summary
Highly motivated team player with passion for helping others. Possesses excellent organizational and communication skills and provides individualized assistance and support. Experienced in delivering guidance and education on various topics such as academics, behavior management and technology.
Overview
4
4
years of professional experience
Work History
Shift Supervisor
STARBUCKS COFFEE COMPANY
11.2021 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Helped store management meet standards of service and quality in daily operations.
- Conducted routine inspections to check quality and compliance with established specifications.
Shift Supervisor
Yogurt Beach
04.2020 - 10.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Responded to and resolved customer questions and concerns.
- Helped store management meet standards of service and quality in daily operations.
Education
Associate of Arts - Psychology
Western Nevada College
Carson City, NV01.2024
High School Diploma -
Douglas County High School
Minden, NV06.2022
Skills
- Cash Handling Expertise
- Conflict Resolution Techniques
- Staff Management
- Train Employees
- Inventory Management
- Store Opening and Closing
- Job Assignments
- Bank Deposit Preparation
Timeline
Shift Supervisor
STARBUCKS COFFEE COMPANY
11.2021 - Current
Shift Supervisor
Yogurt Beach
04.2020 - 10.2021
Associate of Arts - Psychology
Western Nevada College
High School Diploma -
Douglas County High School
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