Emma Stursberg
East Setauket,NY
Summary
Creative Barista skillful in memorizing recipes, maintaining and operating machines and taking customer orders. Offers hands-on experience making and serving coffee and coffee-based beverages. Courteous and respectful individual recognized for consistently receiving excellent feedback from customers.
Affectionate Babysitter with hands-on experience monitoring well-being and safety of children. Energetic in conducting fun, age-appropriate activities and modeling appropriate social behaviors. Alert and organized individual dedicated to maintaining child-friendly environment.
Courteous and reliable Take-Out Specialist contributing exemplary customer service and attention to detail. Delivers friendly engagement and efficient service in high-volume work environment.
Overview
7
7
years of professional experience
Work History
Barista
Dunkin' Donuts
East Setauket, NY
01.2023 - Current
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Ground beans for espresso shots according to individual customer specifications.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Assisted in the preparation of baked goods including muffins, cookies, scones, cakes.
- Placed orders with suppliers for delivery of products required for daily operations.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Trained new baristas on company policies and procedures regarding food handling safety standards.
Babysitter
Family Members
, NY
05.2017 - Current
- Assisting with meals, snacks, and bedtime routines for the children.
- Completing light housekeeping tasks such as tidying up toys and books.
- Providing a safe environment for children to explore their curiosity and creativity.
- Engaging in age-appropriate activities like reading stories or playing games.
- Instructing children in basic hygiene practices such as brushing teeth or washing hands.
- Tailoring activities based on the individual needs of each child under care.
- Administering medication when needed according to parent instructions.
- Maintaining a positive attitude while being patient and understanding with the children.
- Establishing trust through consistent communication with both parents and kids.
- Developing creative ways to encourage learning through everyday experiences.
- Encouraging healthy physical activity by taking walks together or playing games outside.
- Monitoring sleep schedules and adjusting accordingly if needed.
- Enforcing discipline when necessary but always doing so calmly and respectfully.
- Monitored children's safety and well-being to prevent accidents and falls.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
Hostess
Outback Steakhouse
East Setauket, NY
02.2022 - 06.2023
- Take people to there table
- Answer phones
- Make reservations
- Greeted guests warmly upon arrival, seating them promptly.
- Verified reservations and wait times with customers.
- Maintained a clean and organized dining area.
- Provided menus to customers and answered questions regarding menu items.
Take-Out Server
Outback Steakhouse
East Setauket, NY
02.2022 - 06.2023
- Greeted customers in a friendly manner and provided menus.
- Assisted customers with menu items, answered questions, and made recommendations when asked.
- Processed take-out orders accurately by entering them into the restaurant's point of sale system.
- Verified accuracy of order upon pick up or delivery.
- Received payment for take-out orders and processed credit card transactions correctly.
- Organized carry out bags according to order specifications including condiments and utensils as requested by guests.
- Inspected food presentation prior to bagging to ensure it met quality standards.
- Followed established safety guidelines while handling hot plates or dishes.
- Performed opening duties such as restocking supplies and checking equipment.
- Cleaned work areas throughout shift including sweeping floors, washing dishes and sanitizing surfaces.
Education
High School Diploma -
Ward Melville Senior High School
East Setauket, NY06-2023
Skills
- Cash Handling
- Food Running
- Food Preparation
- Coffee expertise
- Tea expertise
- Espresso machine operation
- Menu Memorization
- Table Bussing
- Opening and closing duties
- Beverage Preparation
- Speedy and efficient
- Team Player
- Positive and professional
- Cash Register Operation
- Order Taking
- Menu knowledge
- New Hire Training
- Active listener
- Safe Food Handling
- Friendly and outgoing
Timeline
Barista
Dunkin' Donuts
01.2023 - Current
Hostess
Outback Steakhouse
02.2022 - 06.2023
Take-Out Server
Outback Steakhouse
02.2022 - 06.2023
Babysitter
Family Members
05.2017 - Current
High School Diploma -
Ward Melville Senior High School