Emma Taylor
Tacoma,WA
Summary
Dedicated and compassionate Certified Clinical Medical Assistant student with goals to join a collaborative healthcare team to provide high-quality patient care. Committed to being a continuous learner and known for being adaptable and organized in fast-paced environments. Has hands-on experience through externship working in Family Practice, Internal Medicine, Neurology, and Podiatry.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Lead Hostess
Boathouse 19
10.2024 - Current
- Supervised front-of-house operations to ensure seamless guest experiences.
- Trained and mentored new host staff on customer service protocols.
- Resolved customer inquiries and concerns promptly to enhance satisfaction levels.
- Supervised team of hostesses to enhance guest seating efficiency and satisfaction.
Starbucks Assistant Manager
Safeway
09.2022 - Current
- Assisted in daily operations to ensure optimal store performance and customer satisfaction.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly to enhance customer satisfaction.
- Maintained cleanliness and organization of workstations, ensuring compliance with health and safety regulations.
- Trained new staff on coffee preparation techniques, equipment operation, and customer interaction best practices.
Medical Assisting Extern
Virginia Mason Franciscan Health
06.2026 - 08.2026
- Had experience working in family practice, internal medicine, neurology, and podiatry.
- Prepared and maintained examination rooms, ensuring cleanliness and readiness for patient care.
- Recorded patient histories and vital signs accurately to support diagnostic processes.
- Assisted with routine checks and diagnostic testing by collecting specimens.
- Administered injections and medications as directed by physicians, minimizing errors while ensuring correct dosages were dispensed.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
Education
Associate of Applied Science - Pre-Nursing
Tacoma Community College
Tacoma, WA06.2027
Associate of Science - Medical Assisting
Bates Technical College
Tacoma, WA08.2026
Phlebotomy Certification -
Bates Technical College
Tacoma, WA12.2025
Skills
- Patient care
- Time management
- Vital signs
- Phlebotomy
- Team leadership
- Problem-solving
- Laboratory procedures
- Specimen handling
- EMR / EHR
- Organization
- Customer service
Certification
BLS Certification
BLS Certificate
Obtained March 2026.
Timeline
Medical Assisting Extern
Virginia Mason Franciscan Health
06.2026 - 08.2026
Lead Hostess
Boathouse 19
10.2024 - Current
Starbucks Assistant Manager
Safeway
09.2022 - Current
Associate of Applied Science - Pre-Nursing
Tacoma Community College
Associate of Science - Medical Assisting
Bates Technical College
Phlebotomy Certification -
Bates Technical College