Emma Vanzant
Summary
Welcoming hostess employee that strives to provide a wonderful experience. Focused on things such as customer interaction, organization, leadership, and positive attitudes. Flexible and hard-working to ensure things are running as smooth as possible.
Overview
1
1
year of professional experience
Work History
Restaurant Hostess
Moondance Grill
09.2022 - Current
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
- Assisted in maintaining a clean and inviting restaurant environment by clearing tables and setting up for the next guests.
- Trained new hostess staff members on company policies, procedures, and best practices ensuring consistency across all shifts.
Education
No Degree - High School Education
Collierville High School
Collierville, TN05.2024
Skills
- Customer Service
- Impression Management
- Relationship Building
- Task prioritization
- Organizational skills
- Positive attitude
- Adaptability
- Empathy and understanding
Volunteer Experience
I have volunteered for many years in my local church and helping with special education children at my high school. I volunteer in the nursery at church to provide a loving and safe environment for children while their parents enjoy the church service. I do this frequently. I also enjoy playing games and providing a fun environment for the special education children at my school during club days and during field days. I help set-up games and provide assistance in playing the games.
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Restaurant Hostess
Moondance Grill
09.2022 - Current
No Degree - High School Education
Collierville High School
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