Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Villa

Edmonds,WA

Summary

Dedicated cashier with strong customer service skills, recognized for reliability and conflict resolution. Committed to enhancing customer satisfaction through effective communication and teamwork.

Overview

2
2
years of professional experience

Work History

Cashier

JCPenney
Lynnwood, WA
07.2024 - Current
  • Processed customer transactions efficiently using point-of-sale systems.
  • Provided excellent customer service by addressing inquiries and resolving issues.
  • Trained new cashiers on operational procedures and customer service standards.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Facilitated product returns and exchanges, maintaining customer satisfaction and loyalty.

Education

Bachelor of Science - Chemistry

University of Washington - Bothell
Bothell, WA
06-2029

Associate of Arts - General Studies

Edmonds College
Edmonds, WA
03-2026

Skills

  • Customer service
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Reliability and punctuality
  • Conflict resolution
  • Written and verbal communication
  • Product knowledge
  • Refunds and exchanges

Timeline

Cashier

JCPenney
07.2024 - Current

Bachelor of Science - Chemistry

University of Washington - Bothell

Associate of Arts - General Studies

Edmonds College