Emma Woliver
Fairborn
Summary
Dedicated Office Assistant with strong front desk administration skills and effective communication abilities. Successfully managed appointment scheduling and patient inquiries, contributing to improved workflow efficiency and patient satisfaction.
Overview
3
3
years of professional experience
Work History
Chiropractic Assistant
Living Well Spine Center
Fairborn, OH
05.2025 - Current
- Assisted patients with intake procedures and documentation to ensure smooth clinic operations.
- Managed front desk responsibilities, including appointment scheduling and patient inquiries, to improve workflow efficiency.
- Answered phones to respond to patients questions, provide information and schedule appointments.
- Educated patients on chiropractic care benefits, resulting in increased referrals and new client acquisition.
- Input patient data into computer system using Jane and Cash Practice and checked information for accuracy.
- Greeted incoming visitors warmly and directed patients to appropriate areas to keep office running smoothly.
- Maintained strict adherence to HIPAA regulations, protecting sensitive patient information and upholding confidentiality standards.
Sales Associate
Healthy Alternatives
Beavercreek, OH
08.2023 - 05.2025
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained knowledge of health products, providing accurate information to clients.
- Processed transactions efficiently using point-of-sale systems, ensuring customer satisfaction.
- Trained new associates on customer service protocols and sales techniques.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
High School Diploma -
Freedom Christian Acadamy
Fairborn OH09-2022
Skills
- Telephone etiquette
- Appointment scheduling
- Patient care coordination
- Professionalism and ethics
- Front desk administration
Timeline
Chiropractic Assistant
Living Well Spine Center
05.2025 - Current
Sales Associate
Healthy Alternatives
08.2023 - 05.2025
High School Diploma -
Freedom Christian Acadamy