Summary
Overview
Work History
Education
Skills
Timeline
Receptionist
Emma Smith

Emma Smith

Jackson,Tennessee

Summary

Aspiring beauty consultant with a proven track record in customer service and problem-solving, honed across roles at Nordstar Medical, Hattie's and Jackson Radiology Associates. Excelled in team collaboration and efficient time management, boosting customer satisfaction and operational efficiency. Skilled in POS system operation and fostering positive relationships, demonstrating reliability and an outgoing personality to achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

2
2
years of professional experience

Work History

Sales Associate

Hattie's
05.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.

Dog Sitter

Various
12.2022 - Current
  • Followed pet care instructions, dietary needs, and medication regimens.
  • Maintained a clean and organized work space for all pet sitting tasks, including cleaning up after dogs during visits or overnight stays.
  • Enhanced clients'' satisfaction by providing attentive and personalized care for their dogs.
  • Contributed to clients'' peace of mind by sending regular updates on their pets, including photos and videos.
  • Demonstrated reliability and trustworthiness by consistently arriving punctually for scheduled appointments or services.
  • Gained repeat business through exceptional customer service and genuine compassion for the animals in my care.
  • Managed scheduling efficiently, accommodating last-minute bookings and adjusting for cancellations or changes in plans.

Babysitter

Various
06.2022 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Reassured children when upset providing emotional support and stability.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
  • Planned fun outings and educational activities to keep children entertained.
  • Adapted to diverse family structures, cultural backgrounds, and parenting styles to ensure a nurturing environment for all children under care.
  • Collaborated closely with parents regarding behavioral issues implementing strategies that improved overall behavior patterns.
  • Managed schedules for multiple children, ensuring timely transportation to extracurricular activities while maintaining open communication with parents regarding scheduling needs.
  • Provided safe transportation to and from school and extracurricular activities.

Data Entry Clerk

Jackson Radiology Associates
05.2023 - 07.2023
  • Completed data entry tasks with accuracy and efficiency.
  • Followed established procedures to enter and process data correctly.
  • Organized, sorted, and checked input data against original documents.
  • Scanned documents and saved in database to keep records of essential organizational information.
  • Entered data into various computer systems accurately using Microsoft Office Suite.
  • Sorted documents and maintained organized filing process.
  • Verified entered data against source documents to maintain consistency across multiple platforms within the organization.
  • Maintained strict confidentiality of sensitive client information, ensuring compliance with industry regulations and company policies.
  • Secured and protected data from unauthorized access by complying with security protocols.

Education

High School Diploma -

Trinity Christian Academy
Jackson, TN
05.2025

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills
  • Excellent people skills
  • Reliable and punctual
  • Goal-Oriented
  • Outgoing Personality
  • Money Handling
  • Flexible Schedule
  • Store Opening and Closing
  • POS System Operation

Timeline

Sales Associate

Hattie's
05.2023 - Current

Data Entry Clerk

Jackson Radiology Associates
05.2023 - 07.2023

Dog Sitter

Various
12.2022 - Current

Babysitter

Various
06.2022 - Current

High School Diploma -

Trinity Christian Academy

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