Emma Jane Rankin
Apex,NC
Summary
Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Excellent negotiation skills with a solid history of exceeding client expectations.
Overview
5
5
years of professional experience
Work History
Sales Development Representative – Team Lead
Electro Rent Corporation
04.2022 - Current
- Lead weekly team meetings to set objectives and track progress for call campaigns and prospecting efforts
- Support with the selection of new hires and the onboarding process
- Train new team members on CRM software, call cadences, and internal processes
- Qualify leads with relevant application specific questions prior to being passed over to the inside sales team
Business Development Representative
Endpoint Protector by CoSoSys
06.2021 - 04.2022
- Qualified leads from marketing campaigns and converted to sales opportunities
- Contacted potential clients through cold calls and emails
- Presented our company pitch to potential clients
- Identified client needs and suggested appropriate products and services
- Collaborated with colleagues to discuss current and new sales strategies
Outbound Sales Representative
Electro Rent Corporation
08.2019 - 05.2021
- Made outbound customer calls to promote and sell electrical test equipment and promote rental services
- Worked to create, maintain, and update database of customers with accurate customer contact information
- Provided customers with email product literature, brochures, catalogs, or other relevant campaign material
Elementary School Teacher
Brentwood Elementary School
12.2018 - 06.2019
- Administered formal and informal assessments, formative and summative
- Established and maintained rules and routines of the classroom
- Observed, monitored, and recorded student behavior and academic performance
- Communicated with teachers, administrators, and support staff to assist in the academic and emotional growth of students.
Education
Master of Arts, Teaching -
North Carolina State University
Raleigh, NC12.2016
Bachelor of Arts, Communication -
North Carolina State University
Raleigh, NC05.2013
Skills
- Customer Service
- Organization
- Problem Solving
- Leadership
- Mentoring
- Onboarding
- Salesforce
- LinkedIn Sales Navigator
- Objection Handling
- Strong Written & Verbal Communication
Accomplishments
- Honors Graduate, North Carolina State University, May 2013
- Deans List, North Carolina State University, May 2011
- Secretary, Communication Honors Society, Lambda Pi Eta, October 2012 to May 2013
- Planning Committee Assistant, Zeta Tau Alpha Fraternity, September 2010 to May 2011
Timeline
Sales Development Representative – Team Lead
Electro Rent Corporation
04.2022 - Current
Business Development Representative
Endpoint Protector by CoSoSys
06.2021 - 04.2022
Outbound Sales Representative
Electro Rent Corporation
08.2019 - 05.2021
Elementary School Teacher
Brentwood Elementary School
12.2018 - 06.2019
Master of Arts, Teaching -
North Carolina State University
Bachelor of Arts, Communication -
North Carolina State University
Similar Profiles
Anand SundaramAnand Sundaram
Ware House Technician at Electro Rent CorporationWare House Technician at Electro Rent Corporation
Whitney WollinWhitney Wollin
Paralegal at Electro Rent CorporationParalegal at Electro Rent Corporation
Adekunle II OlanlegeAdekunle II Olanlege
PC Technician at Electro Rent CorporationPC Technician at Electro Rent Corporation