Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emmaline Crawford

Huntsville,AL

Summary

Positive and outgoing professional with a strong commitment to inclusion and meaningful communication. Proven ability to create supportive environments where team members feel valued and heard. Detail-oriented billing specialist currently pursuing a degree in accounting with a business minor, bringing a people-first approach to all collaborative efforts.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Billing Specialist

Prince Telecom
08.2023 - Current
  • Processed customer invoices with billing software, ensuring accuracy and compliance.
  • Reviewed billing discrepancies, resolving issues with clients in a timely manner.
  • Maintained comprehensive transaction records for auditing purposes.
  • Collaborated with finance team to enhance billing workflows.
  • Trained new staff on billing procedures and software functionalities.
  • Generated monthly billing activity reports for management review.
  • Investigated incorrect billings, processing refunds as required.
  • Managed payments processing, invoicing, and collections tasks efficiently.

HR Generalist

VuTeq
Madison AL, AL
03.2023 - 08.2023
  • Conducted exit interviews and processed employment termination paperwork.
  • Assessed training needs through performance evaluations and manager feedback.
  • Facilitated communication between departments by collaborating with internal stakeholders.
  • Partnered with senior HR team to convey company standards and policies.
  • Guided candidates through application processes by answering queries and managing documentation.
  • Interviewed job applicants to gather information on work history, education, and skills.
  • Recommended qualified candidates to managers for hiring decisions.
  • Hired employees and managed all associated paperwork.

Accounting Office Assistant

Central Alabama Electric Cooperative
Prattville, Alabama
01.2021 - 08.2022
  • Matched purchase orders with invoices and recorded pertinent details.
  • Reviewed and reconciled checks monthly to ensure account accuracy.
  • Processed day-to-day accounting tasks to enhance financial precision.
  • Maintained organized files by keeping accounts payable records current.

Education

High School Diploma -

Prattville High School
Prattville, AL
05.2022

Associate in Business Administration And Management - Business Administration And Management

Strayer University
Washington, DC

Skills

  • Account management and general accounting
  • Data entry and invoice processing
  • Microsoft Office proficiency
  • Internal communications and effective communication
  • Billing dispute resolution and customer relations
  • Employee training and team collaboration
  • Attention to detail and problem solving
  • Time management and month-end closing procedures

Certification

  • Certified in Microsoft Word, PowerPoint, and Excel.

Timeline

Billing Specialist

Prince Telecom
08.2023 - Current

HR Generalist

VuTeq
03.2023 - 08.2023

Accounting Office Assistant

Central Alabama Electric Cooperative
01.2021 - 08.2022

High School Diploma -

Prattville High School

Associate in Business Administration And Management - Business Administration And Management

Strayer University

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