Emma Lyndell O'scanlon
New York
Summary
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Salt and Straw
New York
10.2024 - Current
- Served ice cream and prepared desserts for customer orders.
- Maintained cleanliness of serving area and equipment.
- Engaged with customers to provide excellent service experience.
- Operated cash register and processed customer payments accurately.
- Displayed a positive attitude while working with customers and coworkers alike.
Restaurant Waiter
Good Karma Cafe
Red Bank
06.2022 - 12.2023
- Greeted and seated guests in a warm, welcoming manner.
- Took accurate food and drink orders from customers.
- Maintained cleanliness of dining area and tables throughout service.
- Collaborated with kitchen staff to ensure timely order preparation.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
volunteer waiter
soul kitchen
Red Bank
06.2022 - 08.2023
- Provided excellent customer service and addressed guest inquiries promptly.
- Took and processed customer orders accurately and efficiently.
- Collaborated with kitchen staff to ensure timely food delivery.
- Assisted in training new staff on restaurant procedures and service standards.
- Set up tables, arranged settings, and ensured proper dining supplies were available.
- Cleaned dining room chairs, tables, floors and other surfaces regularly.
Education
Bachelor of Arts - Drama, Arts Management And Entrepreneurship
The New School
New York06-2027
Skills
- Customer service
- Team collaboration
- Time management
- Hospitality management
- Multitasking and organization
- Server training
Affiliations
- acting
- theater management
- biking
Certification
- CPR certified
Timeline
Server
Salt and Straw
10.2024 - Current
Restaurant Waiter
Good Karma Cafe
06.2022 - 12.2023
volunteer waiter
soul kitchen
06.2022 - 08.2023
Bachelor of Arts - Drama, Arts Management And Entrepreneurship
The New School
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