Emmanuel Antwi
Ritas
Germantown,MD
4
years of professional experience
Dynamic customer service professional with a proven track record at Fitness Edge, excelling in customer assistance and fostering loyalty through exceptional service. Known for strong work ethic and integrity, I effectively address inquiries and enhance customer experiences, contributing to repeat bookings and referrals. Skilled in order taking and maintaining a clean, organized environment.
Work History
Cashier
3 Months- Processed customer transactions efficiently using point-of-sale system.
- Assisted customers with product selections and inquiries to enhance satisfaction.
- Maintained cleanliness and organization of work area to support operational efficiency.
- Collaborated with team members to ensure smooth service during peak hours.
- Managed cash register, handling cash and credit transactions accurately.
- Handled customer complaints professionally, contributing to positive experiences.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Customer Service
2 Years 2 Months- Maintained exceptional customer service standards throughout every shift.
- Delivered exceptional customer service by addressing inquiries promptly and professionally.
- Delivered exceptional customer service, leading to repeat bookings and referrals.
- Enhanced customer service based on feedback from guests.
Education
No Degree
Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cleaning and sanitizing
Order taking
Timeline
Cashier
Ritas
05.2026 - CurrentRead More
Customer Service
Fitness Edge
06.2022 - 08.2024Read More
Montgomery College
No Degree
Read More