EMMANUEL CARMOUCHE
Dallas,TX
Summary
Self-motivated individual with expertise in providing exemplary service regarding benefits support. Multitasking Benefits Specialist knowledgeable in state and federal regulations and maintaining employee confidentiality.
Overview
6
6
years of professional experience
Work History
Leave Administrator II
Caliber Collision
01.2022 - Current
- Improve strategies and policies for managing leave administration efficiently
- Process and administer leave of absence requests and disability paperwork through Workday
- Serves as the primary contact for employee absences and all leave requests while working closely with third party vendors
- Investigates and resolves employee relations issues, ensuring investigations of complaints or performance concerns
Human Resources Benefits Coordinator
Caliber Collision
02.2021 - 01.2022
- Implemented open enrollment system to streamline benefits processes for employees.
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email and in-person interactions
- Directed and controlled 401K, medical, dental and vision benefit packages.
- Collaborated with HR to develop and maintain up-to-date benefits manual.
Senior Benefits Administrator
Haynes & Boone
08.2017 - 02.2021
- Managed employee benefits program, working with vendors, providers and staff to maintain strong portfolio of insurance and retirement options.
- Expedited benefit delivery by establishing working relationships with benefit providers.
- Entered, processed, reviewed and completed employee benefit plan elections and status changes in HR and vendor systems.
- Provided regular and ad hoc reports, census data and support information for benefit audits and plan renewals through Salesforce and BenefitPoint.
Education
Associate of Science - Business Marketing
Eastfield Community College
Dallas, TXHigh school diploma -
New Summit High School
Skills
- Employee Relations
- Microsoft Office Suite
- FMLA Comprehension
- Employee Performance Management System
- Salesforce Administration
Timeline
Leave Administrator II
Caliber Collision
01.2022 - Current
Human Resources Benefits Coordinator
Caliber Collision
02.2021 - 01.2022
Senior Benefits Administrator
Haynes & Boone
08.2017 - 02.2021
Associate of Science - Business Marketing
Eastfield Community College
High school diploma -
New Summit High School
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