Emmanuel Escoto
Miami,FL
Summary
Energetic Sales Associate bringing experience in retail product sales. Maintains current insight on market trends and customer preferences to boost sales. Open and clear communicator skillful in resolving conflicts and completing purchases.
Overview
2
2
years of professional experience
Work History
Sales Associate
Converse
Miami , FL
09.2021 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Help customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to effectively build rapport and lasting relationships.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Increased sales by offering advice on purchases and promoting additional products.
Customer Assistance Representative
American Airlines
Miami, FL
03.2021 - 08.2021
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
- Cultivated customer loyalty, promoted repeat business and improved sales.
- Investigated and resolved customer inquiries and complaints quickly.
- Promoted superior experience by addressing customer concerns, demonstrating empathy and resolving problems swiftly.
Grocery Bagger
Milam's Market
Miami, Florida
03.2020 - 02.2021
- Collected carts from parking lot and designated return locations.
- Retrieved items for customers and verified prices.
- Removed trash, swept and mopped floors for professional appearance.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Responsible for restocking food products such as Milk, water and eggs.
- Greet everyone in a friendly and welcoming manner.
Truck Loader (Seasonal)
UPS
Miami , Florida
10.2019 - 01.2020
- Lifted and slid packages weighing up to 70 pounds on conveyor belts to transport items.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Adhere to company safe package handling standards at all times.
- Provide efficient work-ethic to ensure that every package is collected from the conveyor belt and placed neatly inside of the UPS truck.
Education
High School Diploma -
Miami Springs Senior High School
Miami Springs, FL05.2018
Skills
- Sales Generation
- Critical Thinking
- Strong Interpersonal Communication
- Teamwork and Collaboration
- Customer Service
- Company Standards
Languages
English
Full Professional
Spanish
Professional Working
Timeline
Sales Associate
Converse
09.2021 - Current
Customer Assistance Representative
American Airlines
03.2021 - 08.2021
Grocery Bagger
Milam's Market
03.2020 - 02.2021
Truck Loader (Seasonal)
UPS
10.2019 - 01.2020
High School Diploma -
Miami Springs Senior High School
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