Emmanuel Gibson
Fairfax,VA
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
22
22
years of professional experience
Work History
Store Manager
Dollar Tree
08.2023 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Completed point of sale opening and closing procedures.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Program Manager
Fountain Of Life Ministry International
06.2020 - Current
- Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
- Coached team members on productivity strategies to accomplish challenging goals.
- Met with project stakeholders on regular basis to assess progress and make adjustments.
- Interacted with customers and clients to identify business needs and requirements.
Assistant Manager Merchandising
Dollar Tree
08.2022 - 07.2023
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Inspected merchandise for quality and arranged proper display location on floor.
- Established strong vendor relationships to maintain and support business.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Verified products appeared at correct locations in proper quantities.
- Computed material costs to align with operating budget, practicing economical measures.
Department Manager
Walmart
07.2016 - 12.2021
- Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Partnered with merchandising team to plan and execute floor moves, merchandise placement, and overall sales set-up.
- Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
Information & Communication Technology Officer
World Health Organization, WHO
04.2002 - 10.2013
- Installed, configured, tested and maintained operating systems, application software, and system management tools.
- Configured and implemented IT initiatives to produce measurable business value.
- Developed and led large-scale technology initiatives for long-term strategic plans and solutions.
- Aligned IT solutions and deliverables with company strategic vision.
Education
Bachelor of Science - Computer Networking
IAMTECH University
Freetown, Sierra LeoneBachelor of Science - Computer Networking
IAMTECH University
Freetown Sierra LeoneMaster of Science - Organizational Leadership
Bellevue University
Bellevue, NE01.2023
Bachelor of Science - Business Management
Bellevue University
Bellevue, NE04.2021
Skills
- Retail Inventory Management
- Revenue Generation
- Budget Administration
- Store Merchandising
- Operations Management
- Promotional Planning
- Supply Ordering
- Loss Prevention
- Customer Service Management
- Shift Scheduling
- Team Development
- Partnership Building
- Talent Recruitment
- Project Management
- Personnel Development
- Risk Management
- Employee Training
- Report Generation
- Payroll Management
- Outstanding Communication Skills
- Team Leadership
- Marketing and Promotions
- Database Management
Additional Information
Academic Achievement: Dean's Award 4.0 GPA
Timeline
Store Manager
Dollar Tree
08.2023 - Current
Assistant Manager Merchandising
Dollar Tree
08.2022 - 07.2023
Program Manager
Fountain Of Life Ministry International
06.2020 - Current
Department Manager
Walmart
07.2016 - 12.2021
Information & Communication Technology Officer
World Health Organization, WHO
04.2002 - 10.2013
Bachelor of Science - Computer Networking
IAMTECH University
Bachelor of Science - Computer Networking
IAMTECH University
Master of Science - Organizational Leadership
Bellevue University
Bachelor of Science - Business Management
Bellevue University
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