EMMANUEL RAMIREZ
Miramar
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Agent
The Zoo Health Club - Fitness Center
10.2021 - 05.2023
- Welcomed guest pleasantly and confirmed membership.
- Utilized strong organizational skills to manage daily tasks efficiently while maintaining focus on delivering outstanding guest service.
- Answered customer concerns promptly and appropriately handled needs.
- Ensuring all areas of the gym are kept clean and organized.
Retail Sales Clerk
J E Grocery & Discount
05.2018 - 03.2021
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Streamlined inventory management by conducting regular stock checks and maintaining accurate records.
- Provided efficient checkout services for a smooth customer experience, minimizing wait times.
- Managed cash register accurately while processing transactions swiftly but carefully.
Education
Bachelor of Science - Business Administration, Integrated Business
University of Central Florida
Orlando, FL05.2023
Skills
- Microsoft Office
- Problem-solving skills
- Customer service
- Detail-oriented
Certification
- Google Analytics and Fundamentals of Digital Marketing – Google Digital Garage
- Business Specialist – Broward College
- Business Operations – Broward College
- Accounting Technology Specialist – Broward College
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Agent
The Zoo Health Club - Fitness Center
10.2021 - 05.2023
Retail Sales Clerk
J E Grocery & Discount
05.2018 - 03.2021
- Google Analytics and Fundamentals of Digital Marketing – Google Digital Garage
- Business Specialist – Broward College
- Business Operations – Broward College
- Accounting Technology Specialist – Broward College
Bachelor of Science - Business Administration, Integrated Business
University of Central Florida
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