Summary
Overview
Work History
Education
Skills
Timeline
Running, Chess
Running, Chess
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Emmanuel Surillo

Property Manager
New York,NY

Summary

I was homeschooled and graduated at 17, so I started working at a young age. After several odd jobs I started working for a friend doing property maintenance. I then moved on to another property at Faith Ministries, first as a hired hand and then I was promoted into a managerial position . A few years later I was offered a managing position for a stressed property which was only one third rented. Within a year and a half the property was turned around and had 97% occupancy. For my higher education I am currently pursuing my masters at law.

Overview

12
12
years of professional experience
7
7
years of post-secondary education

Work History

Property Manager

Southridge Apartments
Orlando, United States
08.2018 - Current
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Prepared specifications, solicited bids and approved subcontracts for building services.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
  • Coordinated with janitorial and engineering staff on maintenance and upkeep.
  • Developed and executed plan to achieve and maintain [Number]% or better rate of occupancy.
  • Personally contacted and followed up on over 100 leads per day.

Assistant Property Manager

Faith Ministries
Manhattan , New York
02.2015 - 07.2018
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Compiled maintenance and repair requests for submission to [Type] department and reached out to local contractors for bid proposals.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Posted policies and rules in common areas for tenant review.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Personally followed up on over 75+ leads per day.

Property Maintenance Worker

Faith Ministries
Old Westbury, NY
06.2009 - 02.2015


  • Worked with diverse types of weather and ground conditions.
  • Tested systems, noting issues and completing preventive maintenance.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.

Education

Bachelor of Arts - Political Science And Government

Harvard Extension School
Boston
01.2015 - Current

Skills

Property tours and inspections

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Timeline

Property Manager

Southridge Apartments
08.2018 - Current

Assistant Property Manager

Faith Ministries
02.2015 - 07.2018

Bachelor of Arts - Political Science And Government

Harvard Extension School
01.2015 - Current

Property Maintenance Worker

Faith Ministries
06.2009 - 02.2015

Running, Chess

I enjoy running daily. I also am a very conscience healthy eater.

I am a casual chess player and enjoy good competition.

Running, Chess

I enjoy running daily. I also am a very conscience healthy eater.

I am a casual chess player and enjoy good competition.

Emmanuel SurilloProperty Manager