Emmanuel Marquez
Denver,CO
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
9
9
years of professional experience
Work History
Food Delivery Driver
DoorDash
02.2022 - Current
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
Retail Sales Manager
Choice Customs
10.2018 - 12.2021
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Trained team members in successful strategies to meet operational and sales targets.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
New Car Sales Representative
Lucky Car Sales
07.2016 - 04.2018
- Closed sales by overcoming objections, asking for sales, negotiating price, and completing purchase contracts,
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Followed-up on warm Internet leads and responded to customer questions about vehicle availability, price, and options while fielding inquiries from various marketing websites.
Call Center Sales Supervisor
Etech
06.2014 - 05.2016
- Built relationships with customers and community to establish long-term business growth.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
No Degree - Business
Community College of Denver
05.2026
High School Diploma -
Hudson High School
Hudson, Tx05.2014
Skills
- Safe Vehicle Operations
- Maintenance Requirements
- Excellent Communication
- Mobile Payment Technology
- High-Volume Environments
- Customer Experience
- Driver Scheduling
- Valid Driver's License
- Delivery and Trip Logs
- Routing Software
- GPS Mapping
Timeline
Food Delivery Driver
DoorDash
02.2022 - Current
Retail Sales Manager
Choice Customs
10.2018 - 12.2021
New Car Sales Representative
Lucky Car Sales
07.2016 - 04.2018
Call Center Sales Supervisor
Etech
06.2014 - 05.2016
No Degree - Business
Community College of Denver
High School Diploma -
Hudson High School
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