Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Emmelyn Trevino

Harlingen ,TX

Summary

Committed and hardworking with experience in assisting customers. Dedicated to resolving issues, answering customer questions, and providing efficient solutions. Creative problem-solver versed in customer service.

Overview

3
3
years of professional experience

Work History

Cashier

HEB Grocery Store
07.2021 - 03.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Fast Food Worker

Churchs Chicken
03.2021 - 07.2021
  • Greeted customers promptly and took orders to keep flow of traffic moving.
  • Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
  • Followed food safety procedures outlined in company policies and health and sanitation regulations to prevent food borne illness.
  • Collaborated with team members to quickly fill large orders and serve large parties.
  • Contributed to maintaining a positive work environment by fostering effective communication among team members.
  • Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
  • Processed orders on POS system and accepted cash and charge payments.

Car Hopper

Sonic
09.2020 - 03.2021
  • Memorized orders and maintained 100% accuracy in high-traffic times.
  • Resolved customer concerns promptly, escalating issues to management when necessary for swift resolution.
  • Enhanced customer satisfaction by providing timely and accurate order delivery to vehicles.
  • Built customer loyalty with friendly, attentive service and a genuine interest in satisfying their dining needs.
  • Demonstrated adaptability, adjusting work pace according to fluctuating business levels throughout shifts.
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.

Education

Diploma -

San Benito HS
San Benito

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Time management skills
  • Customer Relations

Timeline

Cashier

HEB Grocery Store
07.2021 - 03.2024

Fast Food Worker

Churchs Chicken
03.2021 - 07.2021

Car Hopper

Sonic
09.2020 - 03.2021

Diploma -

San Benito HS

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Emmelyn Trevino