Emmet Conroy
Orangeburg
Summary
Dependable [Job Title] successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
6
6
years of professional experience
Work History
Server
Mustang Harry's Nyc
07.2018 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales significantly by upselling higher-end products to customers.
Education
Rockland Community College
Suffern, NYHigh School Diploma -
Pearl River High School
Pearl River, NY06.2023
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Memory retention
- Menu Memorization
- Sales expertise
- Quality Control
- Point of sale operation
Timeline
Server
Mustang Harry's Nyc
07.2018 - Current
Rockland Community College
High School Diploma -
Pearl River High School