Emmett Munzing
Atlanta,United States
Summary
Results-driven, encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Broadening horizons and passions to further life career and self purpose.
Overview
6
6
years of professional experience
Work History
Area Manager
Land of a Thousand Hills
07.2022 - Current
- Opened new location in Atlanta as ASM/Manager in Training
- Promotion after four months to Full-time Manager
- Set up liquor bar and created cocktail menu's/pricing, and controlled staffing
- Brought monthly net sales of $8k to $20k. Doubling sales profit.
- Planning events and marketing for them to boost customer traffic and sales
- Communicate with diverse neighboring business to build rapport and long-term relationships
- Was promoted in June to Area Manager of all midtown stores.
- Oversee all same daily/weekly functions. Hiring and training for all stores.
- Demonstrate success in building and leading high performance teams and cultivating positive working relationships with staff
- Expertise in managing each store operations, including inventory, stocking and pricing strategies
- Proficient in creating budgets and controlling costs to maximize profitability
Section Leader
Trader Joeʼs
08.2020 - 07.2022
- Improved sales of largest section in Southeastern region from prior year by 18%
- 600k dollars in sales in one month
- Became biggest section lead after four months
- Adjusted orders based on sale flow, time of year, and prospective business
- Oversaw four sections and received perfect reviews within two years
- Received yearly bonus for top two employees
- Collaborated with upper management to create and implement new strategies to increase sales and improve customer satisfaction
- Monitored and maintained inventory levels to ensure availability of products and prevent stock shortages
- Trained new employees on company policies, procedures, and product knowledge
- Assisted in hiring process by conducting interviews and making hiring recommendations
Independent Contractor
Courier Now
03.2019 - 05.2020
- Developed delivery route understanding to avoid high traffic and construction areas.
- Loaded vehicles, balanced loads, and secured items against loss or damage during transportation.
- Delivered medicine personnel to assisted living homes during beginning of COVID-19.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality
- Handled sensitive documents securely, maintaining confidentiality and protecting client information
Barista Trainer
Starbucks
06.2018 - 10.2019
- Developed and implemented comprehensive training program for new barista hires
- Trained and mentored barista staff in coffee preparation and customer service
- Assisted in ensuring compliance with food safety standards and regulations
- Monitored barista performance and provided ongoing feedback to ensure quality standards
- Prepared and served hot and cold beverages, such as coffee, espresso drinks, blended coffees, and teas
- Took orders and collected payments from customers
- Cleaned and organized work areas as well as all customer areas
- Maintained proper inventory levels of all supplies and food items
- Responded to customer complaints in timely and professional manner
- Maintained clean and organized workspace during and after shift
Manager
Quick Burger
12.2017 - 06.2018
- Opened store and helped create menu and pricing for all items.
- Created our POS system and setup all payment and receipt printing systems attached
- Maintained proper count of drawer morning and night. Tracked nightly profit into deposit bags
- Assisted in trained and on-boarding all new hires for all store operation positions.
- Conducted performance evaluations and provided feedback for team members to promote professional growth
Education
Some College (No Degree) - Kinesiology
Mississippi State University
Starkville, MSHigh School Diploma -
Alan C. Pope High School
Marietta, GA05.2015
Skills
- Management
- Stock Management
- Pallet Jack Handling
- P&L
- Microsoft Word
- Microsoft Excel
- Communication
- Hiring
- Customer Service
- Marketing
- Scheduling
- Decision Making
- Staff Training
- Controlling Costs
- Analytical Thinking
Additional Information
- Member of Zeta Tau Alpha
- Studied Clinical Psychology, Sociology, and Kinesiology- Clinical Exercise Physiology
Timeline
Area Manager
Land of a Thousand Hills
07.2022 - Current
Section Leader
Trader Joeʼs
08.2020 - 07.2022
Independent Contractor
Courier Now
03.2019 - 05.2020
Barista Trainer
Starbucks
06.2018 - 10.2019
Manager
Quick Burger
12.2017 - 06.2018
Some College (No Degree) - Kinesiology
Mississippi State University
High School Diploma -
Alan C. Pope High School
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