Emmett Wilder
The Woodlands,TX
Summary
Results-driven professional with expertise in military communications and retail. Skilled in troubleshooting technical systems and enhancing customer engagement. Leverages problem-solving abilities to drive efficiency and foster collaboration. Sales Advisor focused on user satisfaction and product adoption through effective communication and tailored strategies.
Overview
4
4
years of professional experience
Work History
Sales Advisor
Meta
The Woodlands, USA
11.2025 - Current
- Developed tailored sales strategies to enhance customer engagement and drive product adoption.
- Guided clients in navigating Meta's platforms, enhancing feature utilization and improving user satisfaction.
- Analyzed customer feedback to refine sales approaches and improve user experience.
- Partnered with cross-functional teams to streamline processes, improving service delivery and client experience.
- Conducted market research to identify emerging trends and inform sales initiatives effectively.
- Updated knowledge of industry developments to offer timely recommendations that addressed client needs.
Signal Support Specialist (25U)
US Army National Guard
Augusta, USA
02.2025 - Current
- Managed installation and maintenance of communication systems, ensuring continuous operational readiness for mission-critical operations.
- Conducted troubleshooting of signal equipment, resulting in improved system reliability and performance under operational conditions.
- Collaborated with team members to optimize signal support processes, significantly enhancing communication efficiency during joint operations.
- Provided training on signal equipment operation, fostering skill development among junior personnel.
Technical Sales Representative
Best Buy
The Woodlands, USA
08.2022 - 12.2024
- Educated customers on product features and benefits, enhancing purchasing decisions and driving sales.
- Increased sales by advising customers on purchases and promoting complementary products.
- Collaborated with team members to achieve sales targets through effective product placement strategies.
- Resolved customer inquiries and complaints to strengthen satisfaction and foster loyalty.
- Resolved 300 customer issues monthly through effective communication and research skills.
- Demonstrated adaptability by quickly learning new concepts in fast-paced environments.
Education
High School Diploma -
Klein Collins High School
20811 Ella Boulevard, Klein, TX 7738805-2023
Skills
- Product Knowledge
- Customer Engagement
- Time Management
- Task Prioritization
- High Accountability
- Attention to Detail
- Adaptability
- Learning New Tech Quickly
- High-stress problem solving
- Clear Communication
- Clear Communication
Skills And Awards
- Attention to Detail
- High Accountability
- Problem Solving in High-Stress Environments
- Technical Training & Mentoring Junior Personnel
- Time Management & Task Prioritization
- Adaptability/Learning New Tech Quickly
- Clear Communication (between technical and non-technical personnel)
- Best Buy Awards - #1 Front End Sales and warranty attachment rate.
Timeline
Sales Advisor
Meta
11.2025 - Current
Signal Support Specialist (25U)
US Army National Guard
02.2025 - Current
Technical Sales Representative
Best Buy
08.2022 - 12.2024
High School Diploma -
Klein Collins High School