EMMI CHIQUI
Queens,NY
Summary
Over 4 years of experience in the restaurant industry with a focus on customer service and interpersonal communication. Proven ability to thrive in fast-paced environments while maintaining efficiency and grace under pressure. Skilled in creating welcoming guest experiences and enhancing business revenues through exceptional service. Reliable and adaptable team player committed to continuous learning and improvement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Counter Person
Patrizia's of Manhattan
New York, NY
06.2024 - Current
- Handle a high-volume counter in a busy environment
- Prepare coffees and beverages
- Make and plate desserts
- Take phone and in-person reservations
- Pack takeout orders efficiently and accurately
- Assist customers with questions and recommendations
- Settle and close out the cash register daily
Server, Busser, Host
Jora Restaurant & Bar
Long Island City, NY
06.2021 - 12.2024
- Provided upscale casual dining service with strong menu knowledge
- Managed reservations, seating charts, and guest flow
- Adapted to multiple FOH roles as needed
- Delivered excellent guest experience in a busy, seasonal-menu restaurant
Server, Runner, Barback
The Attic
Flushing, NY
04.2022 - 01.2023
- Started as barback and promoted quickly to server
- Managed high-volume service, especially 100+ covers on weekends
- Gained fundamentals of cocktails and spirits
- Supported bar operations and ensured efficient service flow
Education
High School Diploma -
The Bronx School of Law, Government And Justice
The Bronx, NY06-2021
Skills
- Customer service excellence
- Adaptability and flexibility
- Proficient in front-of-house roles
- POS systems expertise
- Multitasking in high-volume environments
Certification
Food Protection Certificate, New York City Department of Health and Mental Hygiene, 02/01/25
Languages
Spanish
Full Professional
Timeline
Counter Person
Patrizia's of Manhattan
06.2024 - Current
Server, Runner, Barback
The Attic
04.2022 - 01.2023
Server, Busser, Host
Jora Restaurant & Bar
06.2021 - 12.2024
High School Diploma -
The Bronx School of Law, Government And Justice